Description

• Plan, execute, monitor, control, and close all technical tasks related to configuration  and implementation of all aspects of the ServiceNow platform. 
• Provide software coding and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting,  third party software integrations, and custom application development 
• Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes. 
• Coordinate and solve complex technical data and transformation issues, while integrating with access request workflows for applications.
•  Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow. 
•  Create and maintain system design and operations documentation. 
•  Experience with Identity management platforms like SailPoint, Okta will be a plus